Additional Platforms AI Support Tools
500+ AI-powered customer support tools, side by side. Filter by category, compare pricing, AI capabilities, and pros & cons.
185 items
No-code user onboarding and product tours. UserGuiding provides product tours, onboarding flows, help center without code. Features segmentation, analytics. Pricing from $89/month. Affordable alternative.
Human insight platform for customer feedback. UserTesting provides video-based user testing with panel. Features live conversations, surveys, analytics. Enterprise research platform.
Product feedback and feature request management platform. UserVoice provides product feedback collection, feature voting, roadmap management. Helps product teams prioritize based on customer input. Integrates with helpdesks. Pricing from $799/month.
AI-powered customer experience automation platform for enterprises. Ushur provides no-code customer experience automation with AI for email, chat, voice. Features intelligent document processing, workflow automation. Strong in insurance and healthcare. $92M raised.
Enterprise community platform for customer engagement. Vanilla Forums (Higher Logic) provides enterprise community with forums, Q&A, ideation, knowledge. Features moderation, gamification. Enterprise pricing.
Voice AI platform for building phone agents with developer APIs. Vapi provides platform for building AI phone agents with developer APIs, voice cloning, function calling. Pay-per-minute pricing. Backed by a]16z. For developers building voice AI applications from scratch.
Video platform for sales and customer engagement. Vidyard provides video hosting, recording, analytics for sales and customer communication. Features personalized videos, integrations. Free tier, business tiers available.
Communications platform with APIs and contact center from Ericsson. Vonage provides communications APIs and Vonage Contact Center. Owned by Ericsson (acquired 2022 for $6.2B). Features programmable voice, video, messaging APIs plus packaged contact center.
Communications APIs from Vonage (Ericsson). Vonage APIs provide SMS, voice, video, messaging APIs. Part of Ericsson. Features Conversations API, AI Studio. Developer platform with enterprise support.
Digital adoption platform for enterprise software. WalkMe provides digital adoption with in-app guidance, automation, analytics. Enterprise focus for complex software adoption. Public company. Enterprise pricing.
Digital adoption platform with in-app guidance. Whatfix provides digital adoption with interactive walkthroughs, self-service help, analytics. Focus on enterprise software training. Enterprise pricing.
WhatsApp Business enables customer support via WhatsApp messaging, requiring API access for business-scale operations.
Facebook/Meta's free NLU platform for building conversational applications. Wit.ai is Meta's free natural language understanding platform for developers. Features intent detection, entity extraction, voice input. Completely free. Powers many Messenger bots.
Versatile work management platform. Wrike provides project management with workspaces, blueprints, proofing. Features AI, automation. Citrix company. Enterprise capable.
Campaign and marketing automation on WhatsApp. Yellow.ai Engage provides WhatsApp marketing campaigns, broadcasts, commerce. Part of Yellow.ai platform. Enterprise focus.
Simple scheduling for professionals. YouCanBook.me provides simple appointment scheduling with Google/Microsoft calendar sync. Features booking pages, reminders. Pricing from $12/month.