AI Support Tools tagged video

Unified customer engagement platform with live chat, video, and co-browsing. Acquire provides unified customer engagement with live chat, video chat, co-browsing, chatbot. Features single view of customer across channels. Targets enterprise customer service and sales teams.

Video email platform for personal customer communication. BombBomb provides video recording for email with tracking, integrations. Focus on personal, human communication. Pricing from $33/month.

Remote research platform with video responses. dscout provides remote qualitative research with video diary studies, live interviews. Features mobile app for participants, AI analysis.

Video highlight sharing from meetings. Grain provides meeting recording with AI highlights, clips, sharing. Support use: sharing customer insights, training. Free tier, Business from $19/user/month.

User research with live and recorded sessions. Lookback provides user research with live interviews, self-guided sessions, mobile testing. Features timestamped notes, sharing.

Async video messaging for customer communication and support. Loom provides video recording and sharing for async communication. Support use: video responses, tutorials, walkthroughs. Free tier, Business from $15/user/month. Atlassian company.

In-app chat and messaging API. Sendbird provides chat SDK and API for adding messaging to apps. Features AI chatbot, voice/video. Used by major apps for in-app communication.

Video messaging for customer success and support. Sendspark provides video messaging with personalization, analytics, CRM integration. Focus on customer success and sales. Pricing from $15/user/month.

Interactive video for e-commerce and customer engagement. Tolstoy provides interactive video widgets for e-commerce with shoppable video, FAQ videos, video responses. Features branching, analytics.

Human insight platform for customer feedback. UserTesting provides video-based user testing with panel. Features live conversations, surveys, analytics. Enterprise research platform.

Video platform for sales and customer engagement. Vidyard provides video hosting, recording, analytics for sales and customer communication. Features personalized videos, integrations. Free tier, business tiers available.

Video communications with Team Chat and Contact Center. Zoom provides video meetings, Team Chat, Phone, and Contact Center. Ubiquitous for customer meetings and support. Various pricing tiers including free.

Contact center integrated with Zoom video communications platform. Zoom Contact Center provides omnichannel contact center with video escalation native to Zoom. Features virtual agent (via Solvvy acquisition), AI assistant, workforce management.