AI Support Tools tagged feedback

AI for analyzing customer feedback at scale. Anecdote provides AI analysis of customer feedback from reviews, support tickets, surveys. Features theme detection, sentiment, insights. Product feedback analysis.

NPS and customer feedback platform with frontline focus. AskNicely provides NPS platform with focus on frontline team engagement. Features real-time feedback, coaching workflows, leaderboards. Integrates with CRMs. Enterprise pricing focus.

Feature request tracking and product roadmap tool. Canny provides feature request boards with voting, changelog, roadmap. Helps prioritize product development based on feedback. Integrates with Intercom, Zendesk. Pricing from free to $400/month.

One-click feedback surveys for email and tickets. Customer Thermometer provides simple one-click feedback embedded in emails and tickets. Customers click emoji/icons to rate. Integrates with helpdesks. Simple approach with high response rates. Pricing from $39/month.

Customer feedback analytics with AI. Enterpret provides AI-powered customer feedback analysis aggregating support tickets, reviews, surveys. Features custom taxonomy, trend detection.

Salesforce-integrated customer feedback platform. GetFeedback (Momentive/SurveyMonkey) provides customer feedback with deep Salesforce integration. Features surveys, analytics, CX program management. Enterprise pricing. Strong Salesforce ecosystem focus.

Product management with customer feedback centralization. Harvestr provides product management with feedback aggregation from support tools. Features roadmap, insights. French company.

Website behavior analytics with heatmaps, recordings, and feedback. Hotjar provides heatmaps, session recordings, and feedback widgets for understanding website behavior. Features surveys, user interviews. Contentsquare company. Pricing from free to $99/month.

AI-powered customer intelligence from feedback. Idiomatic provides AI analysis of customer feedback and support tickets. Features custom taxonomies, root cause analysis, trend detection.

Product experience platform with in-app guides and analytics. Pendo provides product analytics, in-app guides, user feedback for software products. Features adoption tracking, NPS, user onboarding. Enterprise pricing. Product-led growth focus.

Product management platform with customer feedback integration. Productboard provides product management with feedback collection, prioritization, roadmapping. Features customer insights, feature voting. Integrates with support tools. Pricing from $25/maker/month.

Customer feedback insights from Productboard. Productboard Pulse aggregates customer feedback from support, sales, reviews. Features AI insights, prioritization. Part of Productboard.

Feature request tracking from customer feedback. Savio tracks feature requests from support tickets, CRM, surveys. Features prioritization, voting, roadmap. Connects to helpdesks.

Agent feedback and coaching now part of Medallia. Stella Connect was agent feedback and coaching platform, acquired by Medallia. Features customer-initiated agent feedback, coaching. Now Medallia Agent Connect.

Customer feedback surveys integrated with support tools. Survicate provides website, email, in-product surveys with integrations to Intercom, Zendesk, HubSpot. Features NPS, CSAT, CES tracking. Polish company. Pricing from free to $99/month.

AI customer feedback analysis for product teams. Syncly provides AI analysis of customer communications identifying trends, issues, opportunities. Features integrations with support and feedback tools.