AI Support Tools tagged SMB

AI chatbot platform with multilingual support and human handoff. Botsify offers chatbot building for website, Facebook, WhatsApp with conversational forms and human handoff. Features 100+ language support, e-commerce integrations. Pricing from $49/month.

Simple social media scheduling and publishing tool. Buffer provides social media scheduling, publishing, analytics with simple interface. Engagement features for replying to comments. Free tier available, paid from $6/channel/month. SMB focus.

Simple CRM for small businesses and consultants. Capsule provides straightforward CRM with contacts, pipeline, tasks. Clean interface, integrations with accounting and support tools. Free tier for 2 users, paid from $18/user/month.

Cloud help desk for small businesses. Cayzu provides simple cloud help desk with ticketing, knowledge base, automation. Affordable pricing for small teams.

Cloud phone system for sales and support teams. CloudTalk provides cloud phone for sales and support with 160+ international numbers, call recording, IVR, integrations with CRMs. European company (Prague). Pricing from $25/user/month. SMB to mid-market focus.

Chatbot platform with WhatsApp and Instagram support. Engati provides no-code chatbot builder with WhatsApp, Instagram, web deployment. Features live chat, automation. India-based company.

WhatsApp shared inbox for small businesses. Gallabox provides WhatsApp Business API with shared inbox, chatbot, broadcasts. Features payment collection, catalog. India-focused pricing.

Social media management platform with customer engagement features. Hootsuite provides social media management with scheduling, monitoring, inbox for customer engagement. Acquired Heyday for conversational AI. Pricing from $99/month. SMB to enterprise.

Field service software for home service pros. Housecall Pro provides scheduling, invoicing, payments for home service businesses. Features marketing, reviews. SMB pricing.

CRM for small businesses with project management features. Insightly provides CRM with project management, marketing, service capabilities. Features relationship linking, workflow automation. Pricing from free to $99/user/month.

Field service operations for small businesses. Jobber provides scheduling, CRM, invoicing for field service SMBs. Features client hub, payments. Canadian company.

CRM and marketing automation for small businesses. Keap (formerly Infusionsoft) provides CRM, marketing automation, payments for small businesses. Features pipeline, automation, invoicing. Pricing from $299/month.

Simple, affordable CRM explicitly designed for small business. Less Annoying CRM provides no-frills CRM at flat $15/user/month. Features contacts, pipeline, calendar, tasks. Bootstrapped company focused on simplicity. No price tiers or upsells.

Field service and scheduling for SMBs. mHelpDesk provides scheduling, invoicing, customer management for field service. Features mobile app, QuickBooks sync. Affordable.

Simple live chat focused on small businesses with accessibility features. Olark provides straightforward live chat without complexity, emphasizing accessibility compliance. Features chat transcripts, visitor insights, integrations with CRMs and helpdesks.

Simple live chat solution now owned by Ruby (virtual receptionist company). Pure Chat offers straightforward live chat with unlimited chats on all plans, customizable widget, and canned responses. Acquired by Ruby. Pricing from $49/month for 4 users.