Analytics & Survey AI Support Tools
500+ AI-powered customer support tools, side by side. Filter by category, compare pricing, AI capabilities, and pros & cons.
64 items
Product analytics platform for understanding user behavior. Amplitude provides product analytics with behavioral cohorts, funnels, retention. Features session replay, experimentation. Enterprise focus.
AI for analyzing customer feedback at scale. Anecdote provides AI analysis of customer feedback from reviews, support tickets, surveys. Features theme detection, sentiment, insights. Product feedback analysis.
NPS and customer feedback platform with frontline focus. AskNicely provides NPS platform with focus on frontline team engagement. Features real-time feedback, coaching workflows, leaderboards. Integrates with CRMs. Enterprise pricing focus.
Social media monitoring and brand mention tracking. Brand24 provides social listening and media monitoring across social, news, blogs, forums. Features sentiment analysis, influencer identification, alerts. Polish company. Pricing from $119/month.
Simple chatbot builder for lead collection and surveys. Collect.chat provides simple drag-drop chatbot builder focused on lead collection, surveys, and appointment booking. No coding required. Features templates, integrations with CRMs and tools.
One-click feedback surveys for email and tickets. Customer Thermometer provides simple one-click feedback embedded in emails and tickets. Customers click emoji/icons to rate. Integrates with helpdesks. Simple approach with high response rates. Pricing from $39/month.
All-in-one business dashboard. Cyfe provides dashboards monitoring multiple data sources. Features pre-built widgets, custom reports. Affordable all-in-one BI.
Delighted is a Qualtrics-owned NPS and customer feedback platform purpose-built for experience metrics. Page should cover: Positioning - focused customer experience survey tool (NPS, CSAT, CES, 5-star) with simplicity over research complexity.
Cloud BI platform with app marketplace. Domo provides cloud BI with data integration, dashboards, apps. Features AI, collaboration, mobile. Enterprise pricing.
Customer feedback analytics with AI. Enterpret provides AI-powered customer feedback analysis aggregating support tickets, reviews, surveys. Features custom taxonomy, trend detection.
Field service management for enterprises. FieldAware provides field service with scheduling, mobile, analytics. Features integrations, workflow automation. Enterprise focus.
Built-in analytics for Freshdesk. Freshdesk Analytics provides reports, dashboards, insights within Freshdesk. Features team performance, ticket analytics. Included in plans.
Digital experience intelligence with session replay. FullStory provides session replay, heatmaps, analytics for understanding customer behavior. Support use: seeing what customer experienced.
Co-browsing and session replay for customer support. Fullview provides co-browsing, session replay, console logs for support debugging. Features one-click customer screen access. Intercom, Zendesk integration.
Salesforce-integrated customer feedback platform. GetFeedback (Momentive/SurveyMonkey) provides customer feedback with deep Salesforce integration. Features surveys, analytics, CX program management. Enterprise pricing. Strong Salesforce ecosystem focus.
No-code BI for mid-market companies. Grow provides business intelligence with no-code data preparation. Features dashboards, reporting, ETL. Mid-market focus.