AI Support Tools tagged free
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Knowledge & Translation Additional Platforms Analytics & Survey Industry-Specialized Helpdesk Platforms
Open source scheduling infrastructure. Cal.com provides open source scheduling with self-hosting option. Features team scheduling, integrations, customization. Free tier, paid tiers, enterprise. Calendly alternative.
Additional Platforms
Free open source help desk alternative to Help Scout. FreeScout is self-hosted Help Scout alternative with shared inbox, knowledge base, automation. PHP-based, easy to install. Completely free and open source. Module marketplace for extensions. Active community development.
Helpdesk Platforms
Popular open source help desk and ticketing system. osTicket is widely-used open source ticketing system with email piping, custom fields, help topics, SLA. Free self-hosted or cloud hosting available. Large community. Good for organizations wanting open source help desk.
Helpdesk Platforms
Free enterprise-grade chatbot platform with omnichannel deployment. Snatchbot offers free chatbot platform with enterprise features including omnichannel deployment across web, Facebook, Slack, email, SMS. Features NLP, human handoff, analytics.
Chatbot Builders
Free help desk for IT teams with Spiceworks community integration. Spiceworks provides free cloud help desk for IT teams with ticketing, user portal, reporting. Supported by ads and Spiceworks community. On-premise version also available. Popular with IT departments.
Helpdesk Platforms
Facebook/Meta's free NLU platform for building conversational applications. Wit.ai is Meta's free natural language understanding platform for developers. Features intent detection, entity extraction, voice input. Completely free. Powers many Messenger bots.
Additional Platforms
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