AI Support Tools tagged social-media

Social media management with inbox zero approach for engagement. Agorapulse provides social media inbox, publishing, reporting with "inbox zero" workflow approach. Features labeling, assignment, saved replies. French company. Pricing from $99/month.

Simple social media scheduling and publishing tool. Buffer provides social media scheduling, publishing, analytics with simple interface. Engagement features for replying to comments. Free tier available, paid from $6/channel/month. SMB focus.

Social customer service platform from Italy. Deskero provides help desk with social media integration. Features Twitter, Facebook support, ticketing. Italian company.

Social media management platform with customer engagement features. Hootsuite provides social media management with scheduling, monitoring, inbox for customer engagement. Acquired Heyday for conversational AI. Pricing from $99/month. SMB to enterprise.

Enterprise customer engagement platform with community and social. Khoros provides enterprise customer engagement across social, messaging, community, care. Features unified inbox, AI, community platforms. Former Spredfast + Lithium. Enterprise pricing.

Social listening platform with conversational AI capabilities. SentiOne combines social listening (monitoring mentions across web and social) with conversational AI for customer engagement. Features social monitoring, chatbot builder, analytics.

Enterprise social and digital customer care across 23+ channels. Sprinklr Service provides unified customer care across 23+ social and messaging channels. Part of Sprinklr unified CXM platform. AI-powered routing and responses. Public company. Enterprise pricing ($60-100K/year).

Social media management with unified smart inbox for engagement. Sprout Social provides social media management, analytics, and smart inbox for customer engagement. Features listening, advocacy, care. Public company. Pricing from $249/seat/month.