AI Support Tools tagged open-source
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23 items
Open source scheduling infrastructure. Cal.com provides open source scheduling with self-hosting option. Features team scheduling, integrations, customization. Free tier, paid tiers, enterprise. Calendly alternative.
Open source embedding database for AI apps. Chroma provides open source embedding database optimized for LLM applications. Simple API, Python-first. Good for prototyping RAG applications.
Open source community forum platform. Discourse provides modern forum software (open source) for community discussions. Features gamification, moderation, integration. Self-hosted free, hosted from $100/month.
Free open source help desk alternative to Help Scout. FreeScout is self-hosted Help Scout alternative with shared inbox, knowledge base, automation. PHP-based, easy to install. Completely free and open source. Module marketplace for extensions. Active community development.
Open source help desk focused on privacy and self-hosting. Helpy provides open source customer support with ticketing, knowledge base, community forums. Privacy-focused with self-hosting emphasis. Rails-based. Docker deployment available. Pro version adds AI features.
Framework for building LLM applications. LangChain provides framework for building AI applications with RAG, agents, chains. LangSmith for monitoring. Open source with enterprise platform.
Data framework for LLM applications. LlamaIndex provides framework for connecting LLMs to data sources. Features indexing, RAG, query engines. Open source with cloud platform.
Open source secure team collaboration. Mattermost provides open source team messaging for DevOps, security-conscious organizations. Self-hosted with compliance features. Enterprise support available.
Open source BI for self-service analytics. Metabase provides open source BI with simple query builder. Features dashboards, embedding, SQL support. Free self-hosted, cloud options.
European AI company with open-weight models. Mistral AI provides European LLMs with open-weight options and API. Features Mistral Large, code models. Paris-based, GDPR-friendly option.
Open source workflow automation. n8n provides open source automation with self-hosting option. Features 400+ integrations, code nodes. Fair-code license.
Popular open source help desk and ticketing system. osTicket is widely-used open source ticketing system with email piping, custom fields, help topics, SLA. Free self-hosted or cloud hosting available. Large community. Good for organizations wanting open source help desk.
Enterprise service management platform with open source heritage. OTRS provides enterprise service management (ITSM, customer service) with commercial platform. Originated as open source (OTRS Community Edition discontinued). Features ticket management, automation, CMDB.
Open source product analytics and session replay. PostHog provides product analytics, session replay, feature flags, A/B testing. Open source with cloud. All-in-one product platform.
Open source conversational AI framework for developers. Rasa provides open source framework for building contextual AI assistants. Features customizable NLU, dialog management, on-premise deployment for data control. $70M+ raised. Offers Rasa Pro for enterprise features.