AI Support Tools tagged self-hosted

Secure communications on Matrix protocol. Element provides secure messaging on decentralized Matrix protocol. Self-hosted or cloud. Used by governments, organizations requiring sovereignty. End-to-end encrypted.

Free open source help desk alternative to Help Scout. FreeScout is self-hosted Help Scout alternative with shared inbox, knowledge base, automation. PHP-based, easy to install. Completely free and open source. Module marketplace for extensions. Active community development.

Open source help desk focused on privacy and self-hosting. Helpy provides open source customer support with ticketing, knowledge base, community forums. Privacy-focused with self-hosting emphasis. Rails-based. Docker deployment available. Pro version adds AI features.

Open source secure team collaboration. Mattermost provides open source team messaging for DevOps, security-conscious organizations. Self-hosted with compliance features. Enterprise support available.

Open source workflow automation. n8n provides open source automation with self-hosting option. Features 400+ integrations, code nodes. Fair-code license.

Popular open source help desk and ticketing system. osTicket is widely-used open source ticketing system with email piping, custom fields, help topics, SLA. Free self-hosted or cloud hosting available. Large community. Good for organizations wanting open source help desk.

Open source team communication with omnichannel. Rocket.Chat provides open source team chat with omnichannel customer engagement (web, WhatsApp, email, social). Self-hosted or cloud. Community and enterprise editions.

Self-hosted help desk software. SupportPal provides self-hosted help desk with ticketing, knowledge base, live chat. One-time license option. PHP-based.

Open source help desk built on Symfony framework. UVdesk provides open source help desk with ticket management, knowledge base, multi-channel support. Built on Symfony PHP framework. Open source community edition or SaaS version. E-commerce integrations available.

Open source help desk with modern interface and multi-channel support. Zammad provides open source help desk with web-based interface, email/phone/chat/Twitter support, knowledge base, reporting. German company. Self-hosted (free) or hosted from €5/agent/month.