Additional Platforms AI Support Tools
500+ AI-powered customer support tools, side by side. Filter by category, compare pricing, AI capabilities, and pros & cons.
185 items
Communications APIs for voice and SMS. Plivo provides voice and SMS APIs with global coverage. Features Zentrunk SIP trunking, contact center solutions. Developer-friendly with competitive pricing.
Product management platform with customer feedback integration. Productboard provides product management with feedback collection, prioritization, roadmapping. Features customer insights, feature voting. Integrates with support tools. Pricing from $25/maker/month.
Real-time messaging APIs for developers. Pusher provides WebSocket-based real-time messaging APIs. Features Channels for pub/sub, Beams for push notifications. Developer-friendly.
Open source conversational AI framework for developers. Rasa provides open source framework for building contextual AI assistants. Features customizable NLU, dialog management, on-premise deployment for data control. $70M+ raised. Offers Rasa Pro for enterprise features.
API documentation platform with interactive features and analytics. ReadMe provides API documentation with interactive API explorer, changelogs, discussion forums, analytics. Developer-focused with modern design. Pricing from $99/month.
AI calendar management for scheduling. Reclaim provides AI scheduling for tasks, habits, meetings. Features smart 1:1s, buffer time. Calendar optimization focus.
Voice AI platform for automating contact center phone calls. Replicant provides AI voice agents for contact center call automation. Focuses on replacing Tier 1 phone support. Features natural conversation, integrations with contact centers. San Francisco-based.
Business messaging platform for WhatsApp and social channels. Respond.io provides conversational platform for WhatsApp, Messenger, Instagram, Telegram. Features automation, team inbox, broadcasts. Strong in APAC markets.
API for building voice AI agents with human-like speech. Retell AI provides API for building voice AI agents with natural conversation, low latency, and human-like speech. Developer-focused with pay-per-minute pricing. Y Combinator backed.
Speech-to-text API from Rev (transcription service company). Rev.ai provides speech-to-text API from Rev, known for human transcription services. Features async and streaming transcription. Hybrid AI + human option available. Competitive per-minute pricing.
Open source customer data platform. Rudderstack provides open source CDP with warehouse-native approach. Features event streaming, ETL, reverse ETL. Developer-friendly.
Leading CRM platform with Service Cloud for customer support. Salesforce is the market-leading CRM with Sales Cloud, Service Cloud, Marketing Cloud, and more. Service Cloud provides customer service. Public company (NYSE: CRM). Pricing from $25/user/month.
Enterprise CX suite from SAP for large organizations. SAP Customer Experience provides CRM with sales, service, marketing, commerce, customer data. Deep SAP ecosystem integration. Enterprise pricing. Large enterprise focus.
Feature request tracking from customer feedback. Savio tracks feature requests from support tickets, CRM, surveys. Features prioritization, voting, roadmap. Connects to helpdesks.
Scheduling with overlay calendar view. SavvyCal provides scheduling with unique overlay view showing recipient's calendar. Features personalization, team scheduling. Pricing from $12/user/month.
Customer data platform for collecting and routing data. Segment provides CDP collecting data from apps, routing to tools. Twilio company. Foundation for analytics, support tool integrations.