Chatbot Builders AI Support Tools

Botpress is an open source conversational AI platform for developers wanting full control over chatbot infrastructure. Page should cover: Open source positioning - source code available on GitHub, can self-host for complete control and customization.

Chatfuel is a no-code chatbot builder for Messenger and Instagram, focused on e-commerce and marketing automation. Page should cover: Positioning - no-code chatbot platform for Facebook Messenger and Instagram, e-commerce marketing focus.

Live chat and chatbot platform now part of Brevo (formerly Sendinblue). Chatra provides live chat with chatbot capabilities, acquired by Brevo (formerly Sendinblue). Features group chats, typing insights, targeted messages. Free tier available.

Chatbot platform with WhatsApp and Instagram support. Engati provides no-code chatbot builder with WhatsApp, Instagram, web deployment. Features live chat, automation. India-based company.

Chatbot platform with visual workflow builder for multiple channels. Flow XO provides visual chatbot builder with workflows across website, Facebook, Slack, Telegram, SMS. Features integrations with 100+ apps, logic flows, live chat handoff.

Modern messaging platform from Freshworks with Freddy AI capabilities. Freshchat offers modern messaging across web, mobile, and social channels with Freddy AI for automation. Part of Freshworks ecosystem with native Freshdesk integration.

WhatsApp shared inbox for small businesses. Gallabox provides WhatsApp Business API with shared inbox, chatbot, broadcasts. Features payment collection, catalog. India-focused pricing.

In-app customer service platform for mobile-first companies. Helpshift specializes in in-app customer support for mobile games and apps. Features SDK for mobile integration, AI chatbots, in-app messaging. Strong in mobile gaming industry. Keywords Studios company.

Landbot is a no-code conversational landing page and chatbot builder focused on lead generation and interactive forms. Page should cover: Unique positioning - conversational forms/landing pages that replace static forms with chat-like experiences to increase conversion.

ManyChat is a social media chatbot platform specializing in Messenger, Instagram, and WhatsApp automation for marketing and support. Page should cover: Positioning - chat marketing platform for social media automation, different from traditional support helpdesks.

One of oldest chatbot platforms using AIML-based conversational AI. Pandorabots is veteran chatbot platform (since 2008) using AIML (Artificial Intelligence Markup Language). Features Mitsuku/Kuki (award-winning chatbot), sandbox for development, enterprise hosting.

Re:amaze is an affordable all-in-one customer support platform for e-commerce, positioned as accessible Gorgias alternative. Page should cover: Positioning - help desk for e-commerce at accessible price point, alternative to Gorgias for smaller DTC brands.

Richpanel is an e-commerce customer support platform emphasizing self-service to deflect 40-70% of tickets. Page should cover: Core differentiator - self-service focus claiming 40-70% ticket deflection through customer portal before human agent involvement.

Native chatbot capability within Salesforce Service Cloud ecosystem. Einstein Bots is Salesforce's native chatbot within Service Cloud, leveraging Einstein AI. Features dialog builder, NLU, case handoff, Salesforce data integration.

Social listening platform with conversational AI capabilities. SentiOne combines social listening (monitoring mentions across web and social) with conversational AI for customer engagement. Features social monitoring, chatbot builder, analytics.

Live chat with video recordings showing visitor behavior on website. Smartsupp combines live chat with session recordings showing how visitors navigate websites, unique combination for understanding customer context. Features chatbot, visitor insights.