AI Support Tools

Conversational AI for marketing and customer engagement. Automat.ai provides conversational AI for marketing automation and customer engagement. Features personalized conversations, product discovery, customer insights. Focus on retail, CPG, beauty brands. Montreal-based company.

PSA for MSPs from Datto. Autotask PSA provides professional services automation for MSPs. Features ticketing, billing, CRM. Datto (Kaseya) company.

Legacy enterprise communications transitioning to cloud contact center. Avaya provides enterprise communications including Avaya Experience Platform for cloud contact center. Legacy on-premise market leader transitioning to cloud. Enterprise pricing.

Balto provides real-time AI guidance during live phone calls, coaching agents with scripts and prompts as conversations happen. Page should cover: Company background - founded 2017 in St. Louis, $57M raised, unique real-time approach.

Communications APIs and infrastructure provider. Bandwidth provides voice, messaging APIs with own network infrastructure. Powers other CPaaS providers. Enterprise focus. Public company.

Simple project management with opinionated design. Basecamp provides simple project management with message boards, to-dos, schedules. Features flat pricing, no per-user costs. Bootstrapped.

Enterprise remote support with security focus. BeyondTrust provides secure remote support for enterprise. Features privileged access, audit trails, compliance. Security-focused.

UK field service with vehicle tracking. BigChange provides job management, CRM, vehicle tracking, mobile workforce. UK company serving field service businesses. All-in-one platform.

All-in-one customer experience platform with reviews and messaging. Birdeye provides reviews, messaging, surveys, listings, referrals. Strong in healthcare, home services, automotive. Features AI responses. Enterprise pricing.

AI phone calling API for automated conversations. Bland AI provides API for building AI phone agents. Features realistic voice, custom prompts, call handling. Developer-focused for phone automation.

AI customer service for e-commerce with automation. Bling provides AI-powered customer service for e-commerce with automation, order tracking, returns. Focus on automation and efficiency. E-commerce specific.

Enterprise ITSM with cognitive automation from BMC. BMC Helix provides enterprise ITSM with cognitive automation, multi-cloud management. Legacy enterprise vendor with modern cloud platform. Competes with ServiceNow for large enterprise market.

Digital engagement platform now part of Genesys. Bold360 was digital engagement with AI, acquired by Genesys. Now Genesys DX. Features chatbot, knowledge, engagement.

Video email platform for personal customer communication. BombBomb provides video recording for email with tracking, integrations. Focus on personal, human communication. Pricing from $33/month.

Secure remote support acquired by BeyondTrust. Bomgar was enterprise remote support, acquired by BeyondTrust. Now BeyondTrust Remote Support. Enterprise security focus.

Nordic enterprise conversational AI platform with no-code virtual agent builder. Boost.ai offers no-code conversational AI for enterprise customer service and internal support. Nordic company (Norway) serving banking, insurance, telecom.