AI Support Tools

Field service optimization acquired by Salesforce. ClickSoftware was field service scheduling/optimization, acquired by Salesforce for $1.35B in 2019. Technology powers Salesforce Field Service.

All-in-one productivity platform. ClickUp provides tasks, docs, goals, time tracking, chat in one platform. Features customizable views, AI. Aggressive growth.

Conversational AI platform focused on banking and financial services. Clinc specializes in conversational AI for banking and financial services. Features voice and text AI, banking-specific intents, security compliance. Ann Arbor, Michigan-based.

Legal practice management with client communication features. Clio provides legal practice management with client portal, billing, document management. Clio Grow for client intake. Standard for law firms. Pricing from $39/user/month.

AI calendar optimization for focus time. Clockwise provides AI calendar management optimizing for focus time. Features meeting scheduling, team sync. Productivity focus.

Sales CRM built for inside sales teams with built-in calling. Close provides CRM for inside sales with built-in calling, email, SMS. Features sequences, predictive dialer. Pricing from $59/user/month. Sales engagement focus.

Cloud phone system for sales and support teams. CloudTalk provides cloud phone for sales and support with 160+ international numbers, call recording, IVR, integrations with CRMs. European company (Prague). Pricing from $25/user/month. SMB to mid-market focus.

Dutch communications platform with messaging and payments. CM.com provides messaging, payments, ticketing with WhatsApp, SMS, voice APIs. Netherlands-based, public company. European focus.

Co-browsing SDK for mobile and web support. Cobrowse.io provides co-browsing SDK for iOS, Android, web with agent tools for remote support. Features full-device access, annotation. Enterprise pricing.

All-in-one doc combining documents, spreadsheets, and apps. Coda provides flexible docs that combine text, tables, and interactive elements. Coda AI for writing and analysis. Can be used for internal knowledge bases and runbooks. Pricing from free to $36/user/month.

Emotion AI for contact center conversations. Cogito provides real-time emotional intelligence AI that guides agents based on caller emotion. Features real-time alerts, behavioral guidance.

Cognigy was a Gartner Magic Quadrant Leader in enterprise conversational AI, acquired by NICE for $955M in September 2025. Page should cover: Acquisition context - now part of NICE CXone platform.

Enterprise AI platform for building custom AI applications. Cohere provides enterprise LLMs for building custom AI solutions. Command for text, Embed for search, RAG for knowledge. Enterprise security focus.

Simple chatbot builder for lead collection and surveys. Collect.chat provides simple drag-drop chatbot builder focused on lead collection, surveys, and appointment booking. No coding required. Features templates, integrations with CRMs and tools.

Omnichannel customer engagement platform with on-premise deployment option. Comm100 provides live chat, chatbot, ticketing, knowledge base with both cloud and on-premise deployment for organizations requiring data control. Features AI-powered chatbot, audio/video chat.

Field service software for UK trades. Commusoft provides job management, scheduling, invoicing for UK field service. Features engineer tracking, customer portal. UK-focused.