AI Support Tools tagged european
500+ AI-powered customer support tools, side by side. Filter by category, compare pricing, AI capabilities, and pros & cons.
39 items
Field service from IFS ERP. IFS provides field service management as part of enterprise suite. Features scheduling, mobile, parts management. Nordic company.
Global communications platform with WhatsApp and omnichannel. Infobip provides CPaaS with SMS, WhatsApp, voice, email plus customer engagement platform. Croatian company, global presence.
Cloud workforce management for contact centers. Injixo provides cloud WFM with forecasting, scheduling, intraday management. German company (ivx Group). Contact center focus with flexible pricing.
Enterprise communications platform from Italy. Kaleyra provides CPaaS with SMS, voice, WhatsApp, video. Strong in India, Europe. Tata Communications company.
Media monitoring for brand mentions across web and social. Mention provides real-time monitoring of brand mentions across web, social, news. Features alerts, analytics, influencer marketing. French company. Pricing from $41/month.
Omnichannel communications platform for customer engagement. MessageBird (rebranded to Bird) provides omnichannel messaging APIs and customer engagement platform. Features WhatsApp, SMS, voice, email. Amsterdam-based.
Customer service automation platform focused on travel and retail verticals. Mindsay provides conversational AI for customer service with focus on travel, insurance, and retail. Features no-code bot builder, integrations with CRMs. Paris-based company.
European AI company with open-weight models. Mistral AI provides European LLMs with open-weight options and API. Features Mistral Large, code models. Paris-based, GDPR-friendly option.
German conversational AI platform for contact center automation. Parloa provides voice and chat AI for contact centers with focus on natural conversations. German company with European enterprise focus. Features AI phone agents, analytics. Raised $66M. Strong in DACH region.
Customer success platform with revenue focus. Planhat provides customer success with health scores, automation, revenue management, usage analytics. Swedish company. Enterprise features.
Voice AI for enterprise phone support with human-like conversations. PolyAI provides voice assistants for enterprise customer service calls claiming human-like conversations. London-based, $70M+ raised. Focus on hospitality, banking, healthcare.
Quality assurance platform with AI analytics. Scorebuddy provides QA scorecards, AI analytics, coaching for contact centers. Features calibration, reporting, integrations. Irish company.
Social listening platform with conversational AI capabilities. SentiOne combines social listening (monitoring mentions across web and social) with conversational AI for customer engagement. Features social monitoring, chatbot builder, analytics.
Live chat with video recordings showing visitor behavior on website. Smartsupp combines live chat with session recordings showing how visitors navigate websites, unique combination for understanding customer context. Features chatbot, visitor insights.
Customer service from SuperOffice CRM. SuperOffice Service provides customer service within SuperOffice CRM. Features ticketing, knowledge base, chat. European CRM company.
Modern WFM for customer support teams. Surfboard provides scheduling, forecasting, activity tracking for support teams. Modern interface. Integrates with helpdesks. London-based startup.