AI Support Tools tagged AI-native

Enterprise contact center integrated with Cisco Webex ecosystem. Cisco Webex Contact Center provides cloud contact center with AI, WFM, analytics integrated with Webex collaboration suite. Features Webex AI Agent, journey analytics. Enterprise pricing.

Conversational AI platform focused on banking and financial services. Clinc specializes in conversational AI for banking and financial services. Features voice and text AI, banking-specific intents, security compliance. Ann Arbor, Michigan-based.

AI calendar optimization for focus time. Clockwise provides AI calendar management optimizing for focus time. Features meeting scheduling, team sync. Productivity focus.

All-in-one doc combining documents, spreadsheets, and apps. Coda provides flexible docs that combine text, tables, and interactive elements. Coda AI for writing and analysis. Can be used for internal knowledge bases and runbooks. Pricing from free to $36/user/month.

Real-time AI coaching for contact centers. Cresta provides real-time coaching with AI suggestions during calls. Features quality management, conversation intelligence. Enterprise contact center focus.

Customer success for B2B SaaS with AI-powered insights. CustomerSuccessBox provides AI-driven customer success with health scores, playbooks, NPS. India-based company. Focus on B2B SaaS growth.

AI speech recognition API with high accuracy for enterprise. Deepgram provides enterprise speech recognition API with real-time transcription, custom model training. Claims faster and more accurate than alternatives. $85M+ raised. Developer-focused with enterprise features.

AI platform for automating customer service in e-commerce and travel. DigitalGenius provides AI automation for e-commerce and travel customer service. Features deep integrations with e-commerce platforms, airline systems. London-based company.

Research repository and analysis platform. Dovetail provides research repository, transcription, analysis, tagging. Features AI analysis, synthesis. Research insights management.

Customer feedback analytics with AI. Enterpret provides AI-powered customer feedback analysis aggregating support tickets, reviews, surveys. Features custom taxonomy, trend detection.

AI meeting assistant with transcription and search. Fireflies provides meeting transcription, AI summaries, topic tracking, CRM integration. Support use: call recording, coaching. Free tier, paid from $19/user/month.

AI assistant for internal support in Slack. Foqal provides AI-powered internal support (IT, HR, etc.) in Slack. Features automated answers from knowledge bases, ticket creation. Internal support focus.

(See Forethought entry above - SupportGPT is their product) SupportGPT is Forethought's generative AI capability integrated into their enterprise platform. Part of Forethought's Solve, Triage, Assist, and Discover product suite.

Modern messaging platform from Freshworks with Freddy AI capabilities. Freshchat offers modern messaging across web, mobile, and social channels with Freddy AI for automation. Part of Freshworks ecosystem with native Freshdesk integration.

IT service management with Freddy AI from Freshworks. Freshservice is IT service management (ITSM) platform with Freddy AI for automation. Features incident management, asset management, service catalog. Part of Freshworks ecosystem.

Google Cloud conversational AI platform for building chatbots and voice apps. Dialogflow is Google Cloud's conversational AI for building chatbots and voice applications. Two versions: ES (standard) and CX (advanced flows).