AI Support Tools tagged AI-native

Enterprise conversational AI within Oracle Cloud ecosystem. Oracle Digital Assistant provides conversational AI for Oracle Cloud applications (ERP, HCM, CX). Features prebuilt skills for Oracle apps, custom bot building, multilingual support. Part of Oracle Cloud platform.

AI meeting transcription and notes. Otter.ai provides meeting transcription with AI summaries, action items, search. Support use: customer call transcription, meeting notes. Free tier, Business from $20/user/month.

German conversational AI platform for contact center automation. Parloa provides voice and chat AI for contact centers with focus on natural conversations. German company with European enterprise focus. Features AI phone agents, analytics. Raised $66M. Strong in DACH region.

Voice AI for enterprise phone support with human-like conversations. PolyAI provides voice assistants for enterprise customer service calls claiming human-like conversations. London-based, $70M+ raised. Focus on hospitality, banking, healthcare.

Microsoft business intelligence and reporting. Power BI provides dashboards, reports, analytics within Microsoft ecosystem. Features AI insights, natural language queries. Affordable.

Customer feedback insights from Productboard. Productboard Pulse aggregates customer feedback from support, sales, reviews. Features AI insights, prioritization. Part of Productboard.

Enterprise conversational AI with focus on customer engagement and automation. Pypestream provides enterprise messaging and AI for customer engagement. Features secure messaging, AI automation, live agent routing. Focus on insurance, healthcare, financial services.

Website surveys and user research with AI insights. Qualaroo provides targeted website surveys (nudges) with AI-powered sentiment analysis. Features exit surveys, feedback widgets. ProProfs company. Pricing from $99/month.

Business messaging platform with AI for text, chat, and social conversations. Quiq provides business messaging across SMS, web chat, social channels with AI augmentation. Features AI-powered responses, routing, sentiment analysis. Focus on retail and consumer brands.

Open source conversational AI framework for developers. Rasa provides open source framework for building contextual AI assistants. Features customizable NLU, dialog management, on-premise deployment for data control. $70M+ raised. Offers Rasa Pro for enterprise features.

AI calendar management for scheduling. Reclaim provides AI scheduling for tasks, habits, meetings. Features smart 1:1s, buffer time. Calendar optimization focus.

Voice AI platform for automating contact center phone calls. Replicant provides AI voice agents for contact center call automation. Focuses on replacing Tier 1 phone support. Features natural conversation, integrations with contact centers. San Francisco-based.

Quality assurance platform with AI analytics. Scorebuddy provides QA scorecards, AI analytics, coaching for contact centers. Features calibration, reporting, integrations. Irish company.

Enterprise IT service management leader used by Fortune 500. ServiceNow ITSM is market leader for enterprise IT service management with incident, problem, change, CMDB. Now Assist AI capabilities. 85% of Fortune 500 use ServiceNow. Complex implementation, enterprise pricing.

AI knowledge automation for enterprises. Shelf provides AI-powered knowledge management with content curation, decision trees, analytics. Features GenAI answers, knowledge health monitoring.

Empathic AI customer service for e-commerce brands. Siena AI provides AI agent for e-commerce with focus on empathetic, brand-voice responses. Handles orders, returns, product recommendations. Claims human-like conversations.