AI Support Tools tagged enterprise

Voice AI platform powering conversational experiences for automotive and enterprise. SoundHound provides voice AI with Houndify platform for voice interfaces. Strong in automotive (in-car assistants) and restaurant ordering. Acquired Amelia AI (enterprise assistant).

Enterprise social and digital customer care across 23+ channels. Sprinklr Service provides unified customer care across 23+ social and messaging channels. Part of Sprinklr unified CXM platform. AI-powered routing and responses. Public company. Enterprise pricing ($60-100K/year).

AI knowledge network connecting experts. Starmind provides AI-powered knowledge network that routes questions to internal experts. Features expertise mapping, answer routing. Swiss enterprise company.

Market-leading data visualization from Salesforce. Tableau provides data visualization, dashboards, analytics. Salesforce company. Support teams use for ticket analysis, reporting. Enterprise standard.

Brazilian conversational platform for enterprises. Take Blip provides conversational platform with WhatsApp, chatbots, AI. Strong in Brazil and LATAM markets. Enterprise focus.

Social listening and analytics with visual recognition. Talkwalker provides social listening with visual/image recognition (finds logo mentions in images), sentiment analysis, trend tracking. Hootsuite company. Enterprise pricing.

Remote access and support software. TeamViewer provides remote access, support, collaboration. Features ServiceCamp for ticketing. Enterprise and SMB. Public company.

Enterprise conversational AI with emotion and sentiment analysis. Uniphore provides conversational service automation with emotion AI and sentiment analysis. Features voice biometrics, agent assist, sales assist. $610M raised. Enterprise focus on contact centers. Palo Alto-based.

Human insight platform for customer feedback. UserTesting provides video-based user testing with panel. Features live conversations, surveys, analytics. Enterprise research platform.

Enterprise community platform for customer engagement. Vanilla Forums (Higher Logic) provides enterprise community with forums, Q&A, ideation, knowledge. Features moderation, gamification. Enterprise pricing.

Enterprise workforce engagement and customer engagement. Verint provides workforce engagement, customer engagement, speech analytics, WFM. Enterprise focus with AI capabilities. Public company.

Enterprise service management platform. Vivantio provides service management for IT, customer service, HR. Features ITIL alignment, workflow automation. UK company.

Digital adoption platform for enterprise software. WalkMe provides digital adoption with in-app guidance, automation, analytics. Enterprise focus for complex software adoption. Public company. Enterprise pricing.

Digital adoption platform with in-app guidance. Whatfix provides digital adoption with interactive walkthroughs, self-service help, analytics. Focus on enterprise software training. Enterprise pricing.

Versatile work management platform. Wrike provides project management with workspaces, blueprints, proofing. Features AI, automation. Citrix company. Enterprise capable.

Campaign and marketing automation on WhatsApp. Yellow.ai Engage provides WhatsApp marketing campaigns, broadcasts, commerce. Part of Yellow.ai platform. Enterprise focus.